bazi app Privacy Policy
Your personal information is completely safe with us. Learn how we collect and protect your data.
Last Updated: January 2025
What information do we collect?
Personal Identity Information
When you register with bazi app, we collect your name, mobile number, and email address. This information is essential for creating and managing your account. You may also be required to provide your date of birth for age verification. We verify the identity of every user in compliance with the laws and regulations of Bangladesh. We only collect information that is genuinely necessary for operating the platform and ensuring your safety.
Usage Activity & Device Information
We automatically collect certain activity-related information to understand how you use our platform. This includes your device type, operating system, browser, and IP address. Information about which games or sections you use most is also recorded, which helps us improve our services. We use cookies and similar technologies to manage your session and ensure security. This information is never used alone to identify you.
Financial Transaction Information
Financial information required for deposits and withdrawals is collected, but full bank or card numbers are never stored on our servers. Applicable security standards are followed for transactions made via bKash, Nagad, or bank transfer. Financial information is used solely for transaction processing and fraud prevention. Third-party payment providers operate under their own privacy policies. If any suspicious transaction is detected, we will alert you immediately.
How is your information used?
Service Operations
Your information is used to keep your account active, manage games and transactions, and provide customer support. bazi app is committed to delivering the best experience to every user. We display relevant content based on your preferences and activity. This information also helps resolve account issues.
Security & Fraud Prevention
Data is analyzed to detect unauthorized access, suspicious activity, and potential fraud. Our automated security systems monitor the platform around the clock. Every login and transaction is verified to keep your account secure. When a security threat is detected, we take immediate action.
Service Improvement
We continuously improve our platform by analyzing overall usage patterns among users. This analysis never directly identifies you but instead provides an aggregate picture. This information plays a role in adding new games, improving loading speeds, or simplifying navigation. Our goal is to ensure the best experience for mobile users in Bangladesh.
Communications & Notifications
Important account notifications, security alerts, and service updates are sent to your registered contact. You may opt out of receiving promotional messages at any time. However, account security notifications cannot be turned off, as they are essential for your protection. We never send irrelevant messages.
Third Parties & Your Rights
You are in control of your own information — bazi app has always believed in this principle.
Sharing Information with Third Parties
Bazi app never sells or commercially transfers your personal information to third parties. Only essential partners for service operations — such as payment providers and technology service providers — may be granted access to limited information. These partners operate under strict confidentiality agreements and may not use the information for their own purposes. In cases of legal obligation — such as a court order or regulatory authority request — disclosure of information may be required. In such cases, we always provide only the minimum necessary information.
Your Rights
Every user has the right to view, correct, and request deletion of their own information. You may contact us to request a copy of the information stored in your account. If you request account closure, we will delete your information after the applicable legal retention period has expired. Self-exclusion requests under Responsible Gaming are also honored with full respect. Any information-related request will be processed within a maximum of 30 business days.
Data Retention & Protection
Your information is transferred and stored using industry-standard SSL encryption technology. Our servers are hosted in secure data centers and regular security audits are conducted. Only authorized personnel are granted access to user information when necessary. In the event of a data breach, we will notify affected users within the legally required timeframe. We continuously improve our security measures to ensure your information remains protected at all times.
Have questions? We are ready to help
If you have any questions about the privacy policy, please contact our support team or visit the FAQ section.